Mastering the Art of Wholeness One Day at a Time

We’re born whole.
All of us, in our own way.

When we’re little we’re confident in knowing who we are without question or doubt. We simply, are. As we master the art of motor-skills we reach out towards the world with each waking moment. We look under rocks to see what’s hiding there, we wonder how it is that light can dance on water, & we’re pretty darn tootin’ sure that there’s nothing better in the world that spending a day at the beach.

From our first breath we know what we like (hugs!) and what we don’t (being hungry/wet/etc). We also know what makes us giggle & what fills our minds with endless curiosity.

In the beginning all of our milestones are celebrated, too. Our first smile, our first words, our first spaghetti dinner (so beautifully messy), our first steps. As we grow, we’re told we can do anything – and I mean anything – if only we put our minds to it & work hard. More than anything though, we’re safe in knowing that we’re special.

Unique.
Individual.
Quirky.
Beautifully nuanced.
If we’re lucky, we maintain our awe when it comes to celebrating the differences in others. Mostly though, we learn that sameness is safer.

That said, when we’re young we find wonder in others. In their skills and in their successes. We play games, form teams, and work towards a common goal all for the sake of being together and growing together. We move through childhood hungry to learn and ready to take on the world. Oh that big, wide world. It really is our oyster in the beginning, isn’t it? 

Everyone tells us the world is our oyster. Which even now at 38yrs old makes me giggle. I love the idea of the world being something interesting & shiny – but as someone who doesn’t particularly enjoy oysters, I’d rather the world was a musical & approach life like that.

But, I digress…

As a 4yr old, I loved playing sports. 

I’ve loved being a part of a team for almost my entire life. There’s something inherently grounding about knowing you’ve got the backs of your best buds on the field of play & that they know you’ve got theirs. Trust is established. Sometimes it’s broken. But mostly playing sports means we’re learning how different skillsets make a group of people stronger than a single individual. Also, beyond learning how to play by an established set of rules, teamwork builds up confidence & resilience in all of us. 

When I was four years old, I started playing softball. Even though I was one of the youngest kids on the team I loved the physical, mental, & emotional aspects of playing a game I loved. In my first year, I excelled. In fact, I took out “The Little Slugger Award.” Not only was I quick rounding the bases on little feet, but I could connect my bat with a pitch more often than not. For full disclosure, my Dad played for the Los Angeles Dodgers back in his Glory Days – as Springsteen calls them – so I could catch a pop-fly & throw a ball before I could even put one foot in front of the other.

If anyone was swinging for the fences it was Little Cass (fun fact:I’m still swinging for proverbial fences daily). Believe you me not only did I play the part, I looked it too. I swaggered like a little slugger & owned my athleticism. I wore high Bobby-socks with stripes, short golden shorts, a purple jersey, & a visor that reigned in my pig-tails (just) while keeping the sun from my eyes. I walked confident in knowing myself. I stepped up to the plate without fear of a slider or curve-ball. More than that, I loved my bruised shins & skinned knees.

Off the diamond, I took pride in out-pacing the boys at foot races. 
Eat.
My.
Dust.
Stinky, beautiful, silly boys.

Ah to be a child of summer in Southern California, eh? 

Through primary, middle, high school I was comfortable in my skin. I was comfortable in my competitive & curious nature. I was passionate about my dreams & was single-minded about doing what was right by my own moral compass. The Little Slugger was growing up. And, she was growing into who she knew she could be. 

While sports were a big part of my maturing into an adult, music was as well. I played clarinet in the marching band & sat as second-chair in our concert band. From 8yrs old I took lessons, practiced a ton, & honed my skills when it came to ye olde liquorice stick. NERD ALERT! Am I right?

When little doubts about the coolness of clarinet playing started to trickle in to my psyche in high school, I swapped the clarinet for the piano. Whilst most of my peers were deep into honky tonk country twang or emo music like Nine Inch Nails, I was into Elton John. He was all glitter, glamour, & amazingness (he still is). So, following in Uncle Elton’s footsteps, I took to playing rock music on a classical instrument. I love it then & I love it now.

Through teenager-hood, I kept my nose clean, studied hard, played music, learned experimental photography, wrote poetry, played sports & got more & more excited about the whole “the world is your oyster” thing we’d all been promised.

Fast forward to university life.

After high-school I had one last hoorah of a summer to share with friends before heading north up the 101 through LA & Ventura & on to my college campus. Upon arriving in a new town full of people I didn’t know, I became more introverted than I’d ever been. My confidence took a hit. But, Santa Barbara is a magical place & I met people & made friends quickly. I also found solace in the comforting nature of playing sports.  

I had dreams, too. BIG dreams. Whilst at UCSB – a school that had tenured professors & Nobel Laureates at our disposal – I wanted to do two things with my life: the first was to play tambourine in Elton John’s band, and failing that – I wanted to travel the world as a photo-journalist.

My poor parents were forking out dinero like no one’s business to educate me & here I wanted to live on the road shaking whatever I could shake (yes, including that which my momma gave me…) in a band of older, foreign men. Oy vey! My parents, being the amazing humans they are, laughed the Elton fantasy off & masterfully steered me towards a more secure future. When I graduated from UCSB after four years with a degree in History & Spanish Language/Literature, I put my tambourine away. Tucked gently away in a box or a dresser drawer somewhere.

Graduation day was a trip! Family from across the USA came to celebrate. Missouri mixed with So-Cal mixed with the UK. It was magical, fast, & the earth seemed to be spinning at a pace that was faster than normal. At one point in the day though it seemed as if the world stopped for a moment & pivoted in place. Actually, the world didn’t pivot – what it did was it threw me for a good ‘ol 360.

Looking back I reckon this 360 happens to almost all of us at a big juncture in our lives when we cross the threshold from child to adult. 

Enter working life. 

Whoa, welcome to the real-world, Little Slugger. Where once the world I was told that the world was my proverbial oyster, I learned that wasn’t true. Lots of grit, very few pearls.

The world it seems, is a ladder. And, to climb it, we must start at the bottom rung & climb only as & when we’re allowed to. Your gender, skin colour, economic standing, & culture all determine how quickly you get to move from rung to rung. The rules? They’re the rules & we’ve got to play by them. Yuck.

At the point in life when we learn that we must play by rules we never had a hand in writing, things get uncomfortable. So to become more comfortable, over time – without even realising it – the rules become us. We become them. We don’t question anymore, we simply do what we think is “right.” In doing so we tend to lose ourselves to labels assigned to us by random job titles, undefined skillsets, & somewhat relevant professional experience. We truly believe that this is the only way to be happy & stable & to pay the bills every month when they come due.
Again, yuck.

In today’s modern media world, world we’re connected to our devices & to each other all of the time. There’s no clocking in & out for the most part. We’re tethered to our emails. The pings, buzzes, whizzes, whimpers of notifications tell us we’re busy & important.

We’re always on.
Everything we post, comment on, like or share becomes a part of what is now deemed our “personal brand.” People we don’t even know form opinions on our skills or bankability by the people we follow on LinkedIn & by people with blue-ticks who re-Tweet us on Twitter.

Older Millennials like myself are of an age where we’re the test-cases for a huge social experiment that we’re not sure is going to turn out super amazing for our physical or mental health. We dove into the world of online & digital without nary a look back – & now that’s a lot of what we seem to be doing. Looking back. Social media & the people who built platforms to hook-us (hello dopamine) have a lot to answer for. But so do we, the willing participants of said experiment. When do we decide that enough is enough? I don’t have an answer just yet for this question, but I’m working towards one.

I remember long car drives as a kid. We’d roll down the windows & sing to whatever tape was in the player. Mostly it was Tom Petty or Wynonna Judd. We didn’t have phones to distract us. We took photos without anywhere to post them other than to our friends through the mail or on our bedroom walls.

It’s different now, eh? Do you find it hard to remember disconnected times?
I sure do! In the world we’re working in & navigating today though, we’re on. Logged-in. Liking, sharing, commenting, hash-tagging. To what end though? What I’ve noticed quite a lot recently is that, even though we’re living in new times, we’re still doing things like our parents did before us. And there parents before them. Ad infinitum… 

We get up each morning, get in our cars, hustle kids to school and head in different directions to spend time with people who aren’t our family or loved ones. If we’re lucky, we don’t get stuck in traffic for an hour before arriving at an office where we send emails, cover our asses, and sit in meetings all day.

Only to wash, rinse, repeat day in and day out… year after year… and for what? Security? The ability to intertwine our job title into the fabric of our own importance? 

The longer we play the games of adulthood, the more we believe in a false-idea of becoming who we should be. 

Right here, right now we’re living in an era where anxiety, depression, & suicide rates are sky-rocketing. In the past two trips around the sun I’ve lost six (SIX!) friends to depression & suicide. That’s six too many. We’re a generation of lost kids – kinda. We’re lost not only to others, but to ourselves & we’re digging our heels in deeper & harder when it comes to how things should be. We’re blinded by a blurry past-tense that the generations before us believe we need to bring into focus while living in a present-tense that is just that…tense.

Work-life Balance is BS.

Enter work-life balance.

Never truly-defined, we chase an idea of work-life balance that is, at its core, an illusion. As we chase this illusion, we move further away from who we are at our core. If you can’t define something at scale then how do you attain it? Dunno. But we’ll try! We’re hard workers.

That 4yr old Little Slugger I used to be? Yeah, she became a whisper of a memory that was merely a ghost. A memory. A thing of the past. For many years I learned to dress as someone else & recited lines verbatim from professional up-skilling books like a good corporate citizen. I replaced the Little Slugger in me with a woman in a business suit who straightened her hair every day, wore expensive heels, & donned make up – all in an attempt to hide herself. To fit in. I tucked away the intense blonde curls that used to naturally grow out from my under my cap. While she was away, I missed my Little Slugger. So much.

A few years ago I worked for a company with a great reputation as a place to be employed. My first day on the job was magical. Great people, great vibes & lots to dig into & help with. Not long into my tenure with the business, a senior member of staff took me into a room & told me that I was not, in any form, to communicate outwardly through social media, digital media, or anything IRL without express consent of the business even if said communications were personal & seemingly unimportant.

My opinions? Yeah nah.
They weren’t mine to share anymore.
Huh? Wha? Bacon powder…?
How’s that supposed to work?

Before working for this particular business I’d built myself up a fairly strong personal brand over the course of a decade or so working with some big brands across sectors. I loved the challenge of new tech & media. I loved learning, growing, & sharing ideas. I spoke passionately at conferences on a range of topics spanning from professional to personal & back again. I also stayed sane by writing blogs for myself & an occasional article or three for publications with big readerships. Oh, I was also friends with a whole lot of people from a whole lot of different walks of life.

All of these things were giant red-flags for the company.
I was told I was a risk to the brand.
I was told to stop or else.

Or else.

Long story short:
Over the course of my tenure working for this company I stopped.
I went with the safe route – mostly.
I succumbed to or else.

I stopped tweeting.
I stopped blogging.
I stopped speaking.
I stopped seeing my friends.
I stopped going to the gym.
I stopped taking photos.
I stopped learning.
I stopped calling my family.
I stopped smiling.
I stopping chasing my creative passions.
I stopped being me.
<insert sad panda emoji>

I STOPPED BEING ME! And, I crashed & burned big time emotionally because of it.

For a long time I was angry with the business who’d given me the cease-&-desist order for the hard times I went through. But over time I realised that I’d played the game, their game. And the game won (as did my eventual therapist & her bank account for all of the sessions I needed to un-do the un-doing of me.) I was at fault for not pushing back. I could’ve chosen or else & probably been better for it. I didn’t though.

Toeing the line meant breaking down. My marriage broke down. My confidence broke down. My mental health broke down. My life became something that was not my own. Leaving the job was the biggest gift ever. It took a while for me to stop being angry with myself for playing the game. Especially when I could see it happening in real-time.
But, I’m better now. Much, much better. And, kinder with myself.

There’s hope for all of us, yet.

In truth, we all play the game. And, in playing it we become a part of the machine. So the machine keeps going…slow, steady & unchanging. All the while, we lose pieces of ourselves. We take up less space. We speak up less, and we forget to lift (or fear lifting) others.

Recently there’s been a revival of purpose-driven brands though. Businesses big & small who champion their people & who truly believe that great brands aren’t built from the ground up, but rather from the inside out. When I think of great brands I think of their people. 
I think of the women of Wildfang.
I think of the people who make Patagonia magical.
I also think about Nike.

Nike? Yep! As a business, it seems as though (from the outside looking in) they empower people from all across their organisation to post, create, & curate information about their time working for the businesses. I feel like I know more about the beating heart of the gigantor that is Nike than I do about some local brands closer to home.

I also think about my friend Miri Rodriguez from Microsoft. Miri is a powerhouse. She’s a storyteller, a momma, a friend, a colleague and one helluva human being. She also happens to work for Microsoft. In knowing Miri, I’ve taken a different view of a brand that once was corporate, buttoned-up, cold, & looming in my eyes. 

People matter. 
People being themselves matters.
Good brands aren’t built from the ground up, they’re built from the inside out. 

Life-life Balance rocks my socks.

I have a hot-take on work-life balance: I don’t believe it’s actually a thing.
In fact, I call bullshit on the entire notion of it. Instead, I believe there’s something more attainable & real, I believe in life-life balance.

So many of us talk about the ever-present struggle to attain work-life balance. WORK- LIFE BALANCE. Ahhhh… if only. 

Let me explain, I don’t start & end when I walk into an office or a meeting. Nope, I bring myself – all of myself – along for the ride. The quirks, the silliness, the passion, the belief in a better world. And when I bring my whole self to work, the ensuing trust engendered means the business gets just as much a halo effect from me as I do from working with them. Chasing the unattainable is what our parents & our grandparents did. It’s not what I’m about to commit to. Not for one more day/hour/minute. 

The reality of the work-life balance fallacy is that we’re living in the most connected time ever known to humanity, yet we’re still expected to disconnect from ourselves when we’re at work. Lucky for me, I’ve found a great business to work with that is filled to the gills with people I admire, respect, & like. I’m allowed to be me. All curls & denim & big ideas.

A little while back a colleague of mine lost her father. Her Dad had been ill for a long time & had weathered some scary storms of getting ill & then getting better again. So, when the end was actually nearing she was understandably upset. We’d seen her ride the rollercoaster of grief – hope, sadness, despair. We’ve all been there, all of us.

Here’s where magic happened: Instead of asking her to wipe her tears & park her grief at the door, our leaders wrapped her up & lovingly supported her through some of her darkest days. Watching a trusting relationship between colleagues unfold in real time & with real tears filled my heart. Our friend brought her whole self to work.

She showed up when she could on her terms.
So we showed up for her.

This is what I mean by life-life balance. 

We all get 24 hours in a day. 
We do not stop being who we are when we cross the threshold to an office block. 
We get one life.
One. 

Living it individually & authentically is the only way any of us will ever be truly happy or connected to ourselves, the people around us, & the environment that sustains us.

Back to good.

How do we then find ourselves if we spend most of our time in places where we learn to be anything other than the confident, curious small humans we were waaaaaaay back in the beginning?

We must empower each other in our weakness & walk confidently in our unknowing. Weaponising the unknown or poo-pooing curiosity is like shutting off a tap when you’re already thirsty. In a world that awards a highly curated, overly-perfect ideal of “self” at work, it’s necessary for us to feel comfortable in our own skin. To do this we must allow for imperfection.

What does empowerment look like for me? Well, it means sitting at the boardroom table in double-denim, docs, & a backwards baseball cap while simultaneously being respected for my experience, ideas, and passion. Because, in reality, getting back to who I was when I started out life – hungry to learn, impassioned by the mundane, and driven to help others is where I want to be more than anywhere else.

It’s also where any brand I work for will get the most value from me. Over the past few years I’ve gotten to know myself again. I’ve learned to trust my intuition & I’ve started having playing just for the sake of having fun!

4yr old Cassie, went away for a long time.
I spent almost 20 years pushing the Little Slugger away.
But, lucky for me, she didn’t go too far. 
She’s back & ready to take on the world.
She’s at the plate, smiling & swinging for the fences.
She whispers “Bring on those curve-balls. Bring on those change-ups.”

I don’t have any high socks, short-shorts, or pigtails anymore – well, I do, I just kinda wear them at home when not many people are looking at me – but I am very at home in my skin.
And, I wish the same for you. 

Go on, revisit your passions. I hope, in doing so, that you find your Little Slugger again – that part of yourself that is curious, comfortable, & charging ahead without fear. 

When you re-connect with yourself, confidence & calm are what you’re left with.

Talk about magic! 

My Favourite C-Words

If there’s anything I love in work & life it’s a good deep-dive into C-words. LOL. WTF? Hold the phone…

Yeah, welcome to my mind. Always a bit left-field, but that’s cool. Left-field was always my favourite position on the old baseball diamond anyhow. Seeing that I was born a literal C-word and seeing that C-Word was once an actual nickname that my ex-husband’s ex-girlfriend lovingly called me, it just makes sense to feel close to them.

To me, C-words just feel a bit warm, cuddly, & slightly badass. Think about the beauty of the C.

Clever. Cookie. Craft. Caboose. Capsize. Cheeky. Chuffed. Cervix – a ha! Caught ya sleeping didn’t I? 

As a young girl Cookie Monster taught me that “C is for Cookie, & that’s good enough for me!”And if any song has ever helped me through life it has to be this gorgeous wee love-letter to sweet treats in which flour, sugar, water, & choc-chips are melded into a blob of heavenly nom-noms. That said, I’m not here to talk about Sesame Street, ditties, or naughty words that march along in 4-lettered-giggles. 

Nope, I’m going to dive a bit deeper when it comes to Cs. These Cs are the ones that might make or break a brand, a person, or a profession. Since I’m addicted to the rosy-colored outlook of life, just ahead we’ll be focusing on the things that can make your business stronger, your soul fuller, & your journey through life a wee bit sweeter. Your job? Embrace the essence of optimism inherent in the ideas ahead. 

Buckle up, Team. Here come my fave C-words! 

CREATIVITY

Defined as the use of imagination or original ideas to create something, creativity is my C-word Bae. It’s easy to fall in love with a concept that melds together originality & functionality.

It’s also fun to live & work in a profession where the art of crafting a strong strategy & marrying it to clever creative iteration is soul-filling. Within the bounds of creativity are abundant opportunities to not only find clever ways to deliver marketing & ad campaigns that are both effective & memorable, but there’s also a spark of magic in moments when all of the pieces of a proverbial puzzle come together. 

Call it what you will, I know instinctively when we’ve had an “A ha!” moment. By rights, as someone who can live in big blue sky while still acting as a tether to the reality of business needs, creativity is what keeps me going. I’ve been reading a lot of articles recently on the future of work, the impact of AI on marketing, & on crucial factors for driving business & individual success in a saturated digital marketing world. Of all key attributes & skills required to drive success, I bet you can guess which is the stand-out winner. Yep, head & shoulders above anything technical, creativity is what we need to start teaching our young ones to embrace if they’re going to be successful as they grow.

I should also be completely clear here as I write this. I’m not talking about teaching our sweet young people to be like the presumptuous, wanky, assholish once-were-super geeks who style themselves as savants & name themselves as “Creatives” with a capital C whilst looking down on anyone who doesn’t have the ability to wear tight leather pants or to sit around all day drawing on walls & calling a scribbled storyboard art. Nope. There’s a fresh hell reserved for the creatives who actually believe that their minds are better than those of others. The truth is that every single one of us can be taught to be more & more creative.

We can wire our brains for strategic thought & we can also wire our brains to think beyond the norm – to love playing in the realm of ridiculous.

To do this is pretty simple, we create a cheat sheet (we marketers love a good cheat sheet, don’t we?) Dialling up creativity in any situation can be done in five simple steps. The first step is to understand the problem you’re attempting to solve & understanding associations between questions, problems, or ideas from other fields. When you can look beyond your product or campaign to another & see connections with the idea you’re attempting to harness, you’re on the right path! From associations, the next move to make is one towards questioning

Early on in my career I often fell victim to building ideas upon wobbly foundations – or, rather common wisdom. It’s the job of a creative mind to question common wisdom, to poke at it, to shake it in the box, to break it a bit. When it comes down to it, newness only happens when we step away from the old ways of thinking & doing. Therefore questioning is critical.

From here, we must take the time to observe the behaviour of customers, competitors, stakeholders, & suppliers. When we watch others we often are able to visually see just how things might be done better, more efficiently, & more effectively. If we skip the observing phase of creativity, we miss out on crucial information in building ideas that meld originality & functionality. 

Networking, like observing, is a process by which to introduce & challenge new ideas with people who see the world differently to you & your team. At this point in the creative process it is key to ensure your networking & working groups are diverse. Diversity isn’t just a catch-phrase for modern times my friends, it’s a necessary ingredient to being successful. There are only so many of the same faces & places we need to re-hash before everything becomes banal & yawn-worthy.

After networking & sharing your concepts wider than the team you work most closely with, you’ve now reach the experimenting phase of your creative journey!This is where you get to pull together all of your strategy, information, iterations & ideas & try them out. 

The best & worst part of the creative process is sharing what you’ve created with others. It’s exhilarating & horrifying sharing something you’ve created with people who might not see your vision through eyes that understand the method to your proverbial madness. But it needs to happen.


Brilliance that isn’t shared is brilliance wasted, yes?

Embrace that fear, my friends. Share your ideas – & as you do, take people on the same journey that you went through in concepting. The sell-in is much easier when people understand how you made it from a David Bowie to a pair of skateboarding sneakers.

I couldn’t write about creativity without including a strong nod towards those moments we all have when we just can’t get into the groove of creating. We’re all different when it comes to how we create, too. Some of the most brilliant creative minds I’ve ever worked with can create on the spot, in a room full of people. They feed off of the energy in a room. I can’t do this. In fact, situations in which I am put on the spot to deliver brilliance scare the shit out of me. I need a more hybrid experience. I need time to myself to work through the first few steps of the creative process, & then need others in the networking & experimenting stages to optimise ideas & executions. 

Knowing that we all thrive in different environments is key to being a successful leader & a successful marketer by rights. When I need time away from the hustle & bustle of the office I walk. I leave the noise & head outdoors. I find there’s no better way to understand & embrace a wandering mind than to wander. While wandering I am able to focus on a singular problem & to hone in on a single source of truth that leads to many ways of approaching a solution. Whatever it is that helps you find your creativity, know your levers & pull them when you need to. We’re all creative & we’re all creatives. All of us. 

So own your creativity. Own your art. Own all of it & be proud of whatever brilliant ridiculousness your mind conjures up. Author Liz Gilbert has summed up creativity & the pursuit of living a creative life in a way that I am in love with, she calls it Big Magic. 

And, I’m all for this kind of magic.

COMMUNITY

Talking of magic, another favourite C word of mine is the glue that holds humanity together. Beautiful, imperfect, necessary, & strong without community we’d all be wandering through the world alone. I remember when of social media & online chat started to seep into daily life. I was in college in Santa Barbara & my roommate, Carrie, downloaded AOL Instant Messenger. The interface was so easy, the ability to connect so quickly was novel, & the feeling of community was immediate. As silly as it may seem now, we actually used to chat to each other online while in the same room! Not long after discovering the ease of community building when adding people into chat streams & conversations, the first murmurings around Facebook started. We already had My Space. Why did we need/want/require something other than My Space?!? LOL. Oh how interesting it is looking back on the days before the big blue logo! 

It was my younger brother who was in school mid-way across the country in Missouri who invited me to become a member of The Facebook. My first reaction to the new platform was reluctance. My second reaction (very soon after the first) was happiness. I could see people I know who were super far away from me & check in on people around the edges of my community, too. IRL & online really started to meld into one here. And, for a while the social part of social media reigned supreme. When it came to community & community building it was all of us together. Before we as a media & advertising profession over-pivoted on shouty advertising in a traditionally community space, we stayed fairly kind to each other too.

But things, as they do, changed. From my perspective, change is good. It’s constant. It’s the only thing promised to any of us. But somewhere along the line over the past decade, with a glut of social media channels finding their way into our brains, we seem to have forgotten the heart of what matters most for people as a whole, & that’s the connective power of community. In the past year I’ve lost a handful of men to depression & anxiety. All of these men were young. They had young families. They were talented. But, with the pressure to keep up online with the likes, comments, shares & witty retorts – they lost a true community. For them, even with all of the connections available online, IRL was a lonely place. My heart breaks for those they left behind. My soul longs to do better by our posterity to ensure community is the centermost aspect of any connective outlet we as humans are a part of. 

So, how do we dial up community in an era where ad units, whiz bang interactive ad placements, & more ads hit us on the daily than ever before in human history? Well, firstly we need to invest in our people. Who are our community managers? How do they see the world? Are they taken good care of on & offline? Once we as marketers & business people learn to treat the online world as a place just as beautifully suited for building positive interactions as offline, we’ll literally be saving lives alongside driving business return. Not a bad combo, right? 

Also, when it comes to community, taking the time to banter & have fun as a brand is of the utmost importance.

The gorgeous reality of a democratization of communication in the form of social or online media is that we’re all able to connect better & more frequently on our own terms. We’re able to see, hear, & invest in truly diverse ways of seeing the world.

Basically, community managers who do an awesome job at their jobs are some of the most woke & empathetic people I have ever met. And, if we can shift the conversation to business performance for a hot second, community is the root of all sales. It always has been & always will be. 

This is why there are creative agencies out there who are still attempting to peddle “viral videos” in response documents. They’re not just going to make you a video. Nope, they’re after virality. Why? Simply because social currency & viral sharing are things you cannot buy. They’re at the upper echelon of the community scale online. They’re Wonka’s golden ticket. The only way to cash in your ticket is to invest in community. There are no more happy accidents & social media shortcuts. Humans are mostly immune to bullshit. So why not turn away from the BS & dive into authentic community building? No matter the channel, platform, or space – if you have an engaged community, they’ll follow wherever you are. And that is magic! 

CHANGE

Ah, ch ch changes. Turn & face the strange indeed. When it comes to the most impactful C word of them all, change has to be it. Change is our only constant. It is both a North Star of hope & a black hole painted in shades of despair. Everything & nothing all at once, change is what every movie, song, story, & creative endeavor is about at the core. And, cliché or not, change is both the cause & effect of everything any of us ever do in life. Which means that getting comfortable with it – or rumbling with it as Brené Brown might say – is the only way to live a truly fulfilled. It’s in the rumbling that we build muscle memory & mass. It’s where we gain grit & strength & maturity. 

If we spend our time at home, at work, & at play afraid of change we’ll spend our time in a constant state of fear. And, bleurgh. Yuck. No one wants to live like that. Embracing newness & seeing opportunity in change takes practice though. It also takes communication. When we talk about comfort & joy a lot of the words that we weave into societal narratives are that of a language of stability & relative sameness. We love the idea of jobs that don’t go away, homes that are forever homes, & families that never veer away from what popular culture tells us families should be. I call bullshit on all of this. 

When you think about growing up, what are the stories you tell yourself & others? Are they banal stories of days that turn into months that turn into years that become a life of doldrums & sameness, or are you a bit more like me & see your defining moments as the ones you could never have seen coming? When I was a kid there’s no way I would have guessed that I’d become a professional storyteller living on the other side of the planet in a country smaller in size & population than my home state. I’d never have guessed that I’d have married young. I definitely never would have imagined that I’d have been a young mother, or by rights, a young(ish) divorcee. 

Going through the pain of a broken marriage meant that all I knew was change. And I had to get comfortable with it on ground that I wouldn’t ever describe as common. Far from home in a country that didn’t raise me, I came of age because of change. I became a better mother because of change. I became my truest self through a complete unravelling. I learned that love wasn’t stagnant, but a rollicking ride. A rodeo ride of sorts. One minute I’d be racing around barrels, then there’d be eight seconds of sheer bull-riding terror. All up though, life’s been one helluva rodeo. That’s all thanks to change. 

There’s something superbly beautiful in embracing the grit that comes along with the pearl of change. When it comes to our work, the most important thing we can do as professionals is to embrace the changing nature of communication platforms & to try our damndest to love little moments of newness that shift & change our goalposts daily. The world of a successful marketer is a world in which change is seen as a curveball that we’re well ready to knock out of the park. 


Embrace change, embrace a fun-filled journey. 

CONSCIOUSNESS 

Wokeness. It’s a thing now – to be woke that is. I’m pretty chuffed about it being so, too. For far too long there seemed to be a gap in our knowing & our actions when it came to how we comported ourselves in an ever-growing & ever-churning consumerist society. We learned young that bigger meant better. We were told that the more you have, the more you’re worth (not monetarily speaking). We were also sold the idea that if we wanted to be happy, we needed to not show any cracks.

The end result? We’re all cracking a bit. With an incoming tide that is now allowing us to ride to a shore of soft, sandy wokeness – we surfers of sustainability & circular economies are changing how we live, how we buy, what we consume, what we create, how we worship, how we parent, & what we consider love.  We’re awakening to our impact on the world beyond our own selves & are starting to understand just how potent each & every human being is. All of this is so very overdue, too.

I can remember being a very young child, maybe six years old, thinking about how much trash our little family of four made every week. We had a big dumpster out of the back of our home & wouldn’t fill it weekly, but I’d say we definitely filled it monthly. I remember watching my Dad tie up the ends of thick plastic bags that were almost as big as me. He was strong with big muscles, kinda like He-Man. Still he lugged the rubbish bags out. They were heavy. 

My mind always wondered: 
How in the hell did we create so much waste? 
Where did it go? 
Did everyone else make just as much rubbish? 
Why weren’t we recycling everything?

My heart & head are heavy thinking through all of this right now & the implications of how much I personally have hurt the earth over the course of my lifetime simply by throwing shit away. I’d like to pull out the “I didn’t know any better!” card, but somewhere even in my little girl mind I knew what we were doing wasn’t right. Trash just didn’t evaporate. On the scale of heathen to woke, I’d say I’m still waking. In work & in life I am much more cognizant of how the things I buy & the things I throw away impact the planet & posterity. When working with large organisations I outright refuse to engage in down-&-dirty retail for products that are made without sustainability, longevity & a circular economy mindset baked into them.

How can we work towards helping our brands & businesses become woke? First we need to be aware of our need to awaken. From there we need a plan. A mindset shift away from money being the be all & end all in defining business success needs to happen. And, when we advertise, we need to do so morally & ethically. Yeah, it might take more time, resource up front, & be challenging in the first instance – but we can literally make the world a better place by thinking consciously when we plan our campaigns & content calendars. Waking up can be confusing, but oh what a world to inhabit once we’re all awake together.

CAKE

Who would I be if I made a list of favourite C words & didn’t even make a nod to the deliciousness that is cake. No matter your sweet, spongy, icing-laden tickle of choice, cake just makes the world go round. In good time & in bad, there’s cake. From standard chocolate to funfetti, life is too short not to enjoy & indulge every once in a while. A good life rule: just eat the damn cake. This C word has nothing to do with marketing or business (unless you run a cake marketing business), but has much to do with balance & blood-sugar which means it’s a-okay with this sweet-toothed tiger. 

In conclusion, when it comes to C-Words, we can have our cake & eat the heck out of it… too. 🎂

The Day That Changed Everything

I recorded my first vlog last Thursday (New Zealand time.) It’d been a long time coming. A reaaaaaallllllllllllllllllly long time.

You see, I’ve been writing long-form and short-form blogs on topics ranging from fitness, to parenthood, to leadership, to feminism, to Dad Jokes for nigh on a decade now (yes, I am THAT old). So it just made sense that vlogging would be the next step for me when it comes to embracing the tickle of creativity in new forms and channels.

That said, there’s always been a little hitch in my proverbial get-along when it comes to posting a vlog. Writing has always come naturally, almost easily, to me. Words are comforting. In them I find routine, familiarity, and power. Discovering new words and marrying them together with those I’ve written a million times over to form a rhythmic sentence is a joyful experience. Blogs, Facebook posts, Tweets, and Tumblr posts are malleable, editable. And, they allow me the freedom to re-jig a sentence or a paragraph if the first version wasn’t exactly how I’d imagined. In short: even though I can am fearless behind a camera, and in facing a blank page that yearns to be filled with emotions and dreams and pain… I am shit-scared of looking down the lens of a camera and opening up.

I’ve got all of the whiz-bang gear that any self-respecting Youtuber in the making needs. A sharp DSLR camera. Lighting rig. Heavy-duty tripods all around. And an opinion on most things (with, unlike many young content creators, decades of experience to back up said opinions.) That said, it took something big, frightening, and altogether maddening to get me into the DOING the doing. The only way I was truly going to allow myself to feel vulnerable, unprotected, and open to criticism, was in speaking up for others more vulnerable than me.

That’s why I had to do it Thursday.

Thursday was the day that the President of the United States decided to strike out at a brave community of already marginalized people. He, in a series of hateful tweets, tried to crush the aspirations and professional journeys of 15,000 trans Americans serving in our military back home. I know that this was a diversionary tactic meant to distract from his other criminal behaviors. But, this time he picked on the wrong people. At the wrong time. On the wrong platform. I for one had finally had enough.

From the moment I woke up to Trump’s idiotic, bombastic tweets I actually felt a both a physical and emotional response in myself. My eyes cried angry tears. My next blushed red with anger. And, I felt completely hopefully to do anything to help anyone. Being so far from home, I couldn’t join in the marches, or help the cause on the ground with my physical presence. And, I didn’t think something as simple as words on a page would be enough to let our trans brothers and sisters across the world know that they’re not alone. That I’m here for them. That they’re burdens on no one.

And then it hit me, this was the time. I needed to give those who feel like they don’t have a one, a voice – by using mine. For the first time ever, I needed to make a stand and speak up.

Trans people are not a burden.
They are brave.
They are strong.
They are worthy.

When simply leaving the house in the morning is an act of defiance, then I could face an unquestioning camera in an empty room and add my voice to their fight. Thursday (and, for that matter, every day) was as good a day as any to reaffirm the beauty in our differences. All of us. In my vlog, I ask my fellow Americans – as well as other global allies and citizens –  to stand with me in protecting our most vulnerable.

It was touch-and-go there for a moment when I thought I might break down into tears. Or spout expletives in rage. But, for those without a voice, I tried to use mine in the most respectful way I thought possible at the time.

Below is the video I made. Please watch it, and if you’d like, share it. If only one person watches it and sees that there’s help and love in the world for them – and they realize that others will stand with them and help carry the weight of their world – then I’ve done my job.

Our country was founded on the acceptance of difference. On different-ness.  Creed, race, religion… all of it. We need to go back to celebrating that which both binds us and makes us unique. We need to stand for those who cannot stand for themselves.

Kindness first, always.

#NotMyPresident #TransRightsAreHumanRights

Photographs & Memories – September 2016

Over the past few years I’ve really neglected my creative passions. Motherhood, adulting (ahem, work & paying bills) & getting sucked into believing in the concept of “time-poor” meant pushing aside the pursuits that truly made my soul sing.

Well, this post featuring some of my fave photos from the past wee while, is my first step back to following passions, capturing dreams, & living simply.

I hope you enjoy my photos! This month’s theme will be a bit broody – black & white. I love how shades of grey can bring joy & sadness.  And, how the magical grit in the details between light & darkness can highlight a sense of pain – & of beauty.
*Please ask for permission before publishing these pics online or in print*

Thanks, Cass

 “Hoop dreams”

“Moody blues & stormy views”

 

“Rangitoto surprise”

 

 “Outrun the setting sun”

 

 “These boots were made for rocking”
 “Celebrate”

 

 “Mechanical angel”

 

“Wine and good times”

 

“Coffee dreams”

 

img_5311

“Rollicking”